F. Hoffmann-La Roche AG

Roche bases operations, security and construction planning on the actual use of spaces and visitor flows.

How Roche manages the campus for employees, visitors and major events.

Sounder construction and space planning

Establish a shared overview

Roche deploys Biem on the campus in three use cases, from daily operations through security at major events to long-term space and construction planning.

Work spaces and their use

Roche aligns buildings and work spaces with their real use. Biem makes visible over weeks and months how floors, work areas and meeting rooms are occupied, as a reliable basis for the long-term space and construction planning.

The challenge

New work models, remote work and flexible presence are fundamentally changing the use of office space. Planning future building and workplace concepts therefore takes more than the number of available workstations or theoretical capacities. What is decisive is how floors, work areas and meeting rooms are actually used day to day.

The Biem solution

Biem captures the real use of selected building areas and makes occupancy patterns visible over longer periods. These include the occupancy of individual floors, the use of work and lounge areas, the headcount in the meeting rooms and usage peaks by time of day and day of the week. Equally visible are the difference between available capacity and real use and the changes brought by remote work and hybrid work models. This creates an objective data basis for the teams from workplace, real estate and construction planning.

Strategic benefit

  • Sounder construction and space planning. Real usage data shows which spaces are needed and where overcapacity or undercapacity exists.
  • Measurable effects of remote work. Changed attendance patterns become visible and are incorporated into future workplace concepts.
  • More efficiently planned meeting rooms. The real use of the conference rooms is the basis for the number, size and distribution of future conference space.
  • Higher space efficiency. Buildings align more closely with real use than with theoretical assumptions.

From measurement to planning

The added value extends further than the knowledge of how many people are in a building. One question is decisive.

Which spaces are actually used when, how intensively and for what?

Occupancy data thus becomes the concrete basis for long-term decisions on real estate, workstations and investments.

Visitor flows in operations

The daily operation of a large corporate site depends on where people are currently moving and spending time. Biem detects visitor flows and occupancy peaks early and makes high-footfall areas manageable in a targeted way.

The challenge

On large corporate sites, the flows of visitors and employees change continuously. Especially in entrance, catering, event and lounge areas, high occupancy levels and bottlenecks arise at short notice. For operations teams and facility management, it is therefore decisive to detect these changes early.

The Biem solution

Biem captures and analyzes visitor movements and occupancy in the relevant areas. These include:

  • the detection of peaks in occupancy
  • the analysis of people flows and movement flows
  • the identification of crowd hotspots
  • the evaluation of event areas and lounge areas
  • real-time information for the operations teams
  • the basis for digital visitor information and wayfinding

Operational benefit

Occupancy becomes visible before queues or bottlenecks arise. With current data, the teams align staff, capacities and visitor guidance with the situation on site in a targeted way.

Mobile security at major events

Major events require an overview that travels with the security teams. Biem brings visitor numbers, occupancy and crowd hotspots directly to their mobile devices in real time, so that they decide on site on the basis of current data.

The challenge

At large-scale events, visitor numbers and movement flows change sharply within a short time. The security staff therefore needs more than a central dashboard. Even on the move, it must be clear at all times where crowds of visitors are forming, which areas are heavily occupied and where the situation is changing.

The Biem solution

Biem provides the relevant occupancy and visitor information directly to the deployed security staff. Through an application on their mobile devices, employees continuously access current visitor numbers, the occupancy of individual areas, crowd hotspots, changes in visitor flows as well as relevant thresholds and situations, even while on duty. Digital signage supports wait time management with situational information and visitor routing.

Operational information where it is needed

The security officers receive the information directly on their mobile devices instead of via a control room or a stationary dashboard. The data flows immediately into the assessment on site, and an end-to-end flow of information emerges.

Sensors → evaluation in real time → mobile information → security staff → operational response

Deployment at large-scale events

At events such as the Roche Summer Vibes or the Christmas events, Biem supported the security and operations teams with current information on visitor numbers, movement flows and crowd densities. Crowd hotspots were detected early, mobile security teams deployed in a more targeted way and operational actions coordinated faster. The Securitas employees continuously received the relevant information in the process.

Deployment benefit

Current information is directly in the hands of the security staff and is available even on the move. Changes are detected faster and assessed directly on site, and security personnel are deployed where the situation requires them.

Shared overview

Mobile teams and those in charge work with the same current data basis, one data foundation for operations, security and long-term planning. The strength of this deployment lies in connecting different deployment areas and time horizons.

In real time, the data supports security teams, visitor control and event management. In daily operations, it helps optimize occupancy and space use. Over weeks and months, usage patterns emerge for workplace and space management, and in the long term this information provides an objective basis for building, real estate and construction planning.

In this way, sensors become a shared basis for decisions in operations, security, workplace management and strategic space planning.

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